Refund and Returns Policy

At Vybes Clothing, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, you may be able to request a return or refund in accordance with the conditions outlined below. Please read this policy carefully before sending any item back to us.

Return Eligibility

To be eligible for a return, items should be unused, unworn, and in their original condition. Products should be returned with their original packaging, tags, and any other items included with the order. We may be unable to accept items that have been worn, washed, damaged, altered, or returned without their original condition.

Return Period

Return requests should be submitted within the applicable return period stated by Vybes Clothing. Customers should contact us before sending any product back so that the return process and required instructions can be confirmed.

Items That Cannot Be Returned

Certain products may not be eligible for return where applicable. This can include items that have been used, washed, damaged, altered, or are not in their original condition. Products returned without prior contact or outside the applicable return period may also be subject to rejection.

How to Request a Return

To request a return, please contact Vybes Clothing with your order number and details of the item you would like to return. Please explain the reason for your return and provide any relevant information requested by our customer support team. Do not send products back before receiving return instructions.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was incorrect, defective, or otherwise covered by an applicable return arrangement. We recommend using a tracked shipping service when returning an item, as Vybes Clothing cannot be responsible for returns that are lost during transit when no proof of delivery is available.

Refunds

Once your returned item has been received and inspected, we will determine whether it meets the applicable return requirements. If the return is approved, the refund will be processed using the original payment method where possible. The time required for the refund to appear in your account may depend on your payment provider or financial institution.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact Vybes Clothing as soon as possible after delivery. Include your order number and clear information about the issue. Photographs may be requested to help us assess the problem and determine the appropriate solution.

Exchanges

If you would like to exchange an item for another size or product, please contact Vybes Clothing before returning the original item. Exchanges are subject to product availability and may be handled according to the applicable return procedure.

Sale and Promotional Items

Items purchased during a sale or promotional period may be subject to specific return conditions. Please check the terms applicable to the relevant promotion or contact Vybes Clothing before requesting a return.

Order Cancellations

If you need to cancel an order, contact Vybes Clothing as soon as possible after placing it. Cancellation requests cannot always be guaranteed once an order has entered processing or has already been dispatched.

Contact Vybes Clothing

For questions regarding returns, refunds, exchanges, damaged products, or order cancellations, please contact our customer support team. When contacting us, include your order number and relevant details so that we can assist you efficiently.

Policy Updates

Vybes Clothing reserves the right to update or modify this Refund and Returns Policy when necessary. Any changes will be reflected on this page. Customers should review the current policy before submitting a return request.

Email: info@vybesclothing.store